Terms & Conditions

Access to and use of thecrazy.in and the products and service available through the website are subject to the following terms, conditions and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.thecrazy.in), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.

We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, due to constraints of digital reproduction and personalized monitor settings, exact colour and texture representations are not guaranteed on the website.

We cannot guarantee that your computer’s display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Our website provides links for sharing our content on Facebook, twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.thecrazy.in) and disclaim all our liabilities arising out of any or all third party websites.

We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of The Crazy on any social networking platform.

• Prices mentioned are all in INR (Indian Rupees) and are inclusive of local taxes and Transaction Fees. However, your order may attract custom, import duties and taxes, levied by your Country, wherever applicable.
• For Domestic orders within India, for orders of a total value of above Rs.999, shipping is free. For orders of a total value of Rs.999 and below Rs.999 shipping charges will be vary from Rs.30 to Rs.80

We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.

You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page.

Auto-generated e-mail confirming your order will be sent within 24 hours, which will be followed by a second e-mail giving you the status of your order, Dispatch and may contain information to track the shipment

Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery

Delivery will be attempted only once to the recipient’s address. Re-delivery/Redirection to other address will not be considered. In case party fails to take delivery of product after tendering the shipment for delivery, the party will have to bear the additional charges, if any, as applicable and decided by the courier/shipper, for re-delivery.

We may not accept an order in case (i) we are unable to obtain authorization for payment or (ii) Items are out of stock / withdrawn.

In case, owing to production or quality reasons, we are unable to deliver the items ordered, we will inform the same to you by email and refund the payment to your credit card/bank account.

We shall not be able to cancel the order once it is processed.

If you are unable to cancel your order online, get in touch with us within 4 hours of placing the order.

If you change your mind about any items purchased you can return them to us. For more information on Returns and Refund, please refer to our Return Policy

The Crazy will not entertain claims for etc., under any circumstances, after delivery has been accepted by the party. Only Manufacturing effects will be entertained.

The Crazy shall not be liable for any loss or damage to the shipment if it is caused due to act of God, shipper fault, Force Majeure occurrence of any cause beyond the control of The Crazy including strikes, riots, political and other disturbances, fire, accident of the vehicle carrying the goods, explosions, extremist act, bandh, floods etc.

As we don’t have exchange policy for any products, you can ask for refund against any of your order within 3 days of its date of delivery.

All refunds will be credited in your Thecrazy coupon Code which you can use to shop on www.thecrazy.in

If you are a guest user you will need to register with the email address which you had used to place your order to access wallet.

For any other requests or queries regarding this, Kindly write us at care@thecrazy.in

All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Rajkot.

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.

If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at care@thecrazy.in